Digital Product Delivery

All products sold by ShaFivem are digital software license keys. No physical goods are shipped.

Delivery Method

After a successful payment, license keys are delivered electronically via email to the email address provided at checkout. Delivery is automated and typically occurs immediately or within a few minutes of payment confirmation.

Delivery Timeframe

Most orders are delivered instantly.
In rare cases (payment verification, system delays), delivery may take up to 24 hours.

Non-Delivery or Delayed Delivery

If you do not receive your license key within the expected timeframe:

Please check your spam or junk email folder.

Contact our support team for assistance.

We will promptly investigate and ensure the license key is delivered or reissued if necessary.

Incorrect Email Address

Customers are responsible for providing a valid and accurate email address at checkout. If an incorrect email address is entered, please contact support as soon as possible so we can assist.

Support

For any delivery-related issues, please contact our support team:

Support: discord.gg/shasupport

Agreement

By completing a purchase, you acknowledge and agree to this delivery policy.